1.1.1.1. B2B Cargo Freight Rate Inquiry

Navigate to Order Management > Freight Inquiry to access the rate inquiry page. By default, the page opens for B2B cargo rate inquiries, with the option to switch shipment types using the Order Type field.

To perform a rate inquiry, users must enter the required origin (country mandatory) and destination (country mandatory) details. When entering destination information, users can select predefined FBA warehouse codes or third-party integrator warehouse codes, which will automatically populate the corresponding address details.

After completing the address input, users must provide cargo specifications, including total weight, total volume, and total number of boxes.

1.1.1.2 B2B Cargo Inquiry Results

Once all data is entered, click Search to view supported services and estimated charges based on the provided cargo specifications. The results include four cost categories:

• Basic Freight
• Surcharges (e.g., remote area fees, fuel surcharges, security management fees, residential address fees, battery fees, and other surcharges)
• Taxes
• Insurance Fees

Each cost category is displayed separately for clarity.

After identifying a suitable service, users can proceed by clicking Create Order to navigate to the B2B order creation page.