Navigate to Order Management > Freight Inquiry to access the rate inquiry page. By default, the page opens for B2B cargo rate inquiries, which can be switched to B2C parcels using the Order Type field.
To perform a rate inquiry, users must input the required origin (country mandatory) and destination (country mandatory) details, along with information about whether the parcels contain batteries or magnets.
After entering the addresses, users must provide the specifications for each parcel individually. The system also allows users to copy data across multiple parcels for efficiency in multi-parcel shipments.
After entering all required information, click Search to view supported services and estimated charges based on the provided parcel specifications. The results include the same four cost categories as for B2B cargo:
Each cost category is displayed separately for clarity.
Once a suitable service is identified, users can click Create Order to proceed to the B2C order creation page. The system will automatically populate relevant fields with the current inquiry details for convenience.
